Responsible Gaming

Gambling Should Be Entertainment

At Newcastle Craft Beer Week, we believe that online casino gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Live dealer casinos are games of chance where the house always has a mathematical advantage. Play only with money you can afford to lose, and always set strict limits before you start.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your state/territory) to participate in online casino gaming in Australia. If you are under the legal age, you are not permitted to gamble. It is your responsibility to ensure you meet all legal requirements in your jurisdiction.

Parents and guardians: If you're concerned about a young person's online activities, please monitor their internet usage and speak with them about responsible behaviour.

Warning Signs of Problem Gambling

If you recognise any of these signs in yourself or someone you know, it may indicate problem gambling:

• Chasing losses by gambling more money to recover what you've lost
• Lying to family or friends about how much time or money you spend gambling
• Gambling with money needed for bills, rent, food, or other essentials
• Spending more time and money on gambling than intended
• Feeling anxious, irritable, or depressed when not gambling
• Failed attempts to cut back or stop gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or going into debt to fund gambling
• Neglecting work, study, family, or relationships due to gambling
• Experiencing relationship conflicts because of your gambling habits

If you recognise any of these signs, please reach out for help immediately.

Self-Help Tools & Safer Gambling Features

Most reputable online casinos offer built-in tools to help you gamble responsibly. Consider using these features:

• Deposit Limits: Set a maximum amount you can deposit within a day, week, or month
• Loss Limits: Set a maximum amount of losses you're willing to accept in a set period
• Time Limits: Set reminders or automatic session timeouts to limit playing time
• Reality Checks: Enable pop-up reminders during gameplay showing your time played and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites for a period you choose
• Cooling Off Period: Take a break from gambling to reassess your habits

All licensed casinos in Australia should provide these tools. If your chosen casino doesn't offer them, consider gambling elsewhere.

Support Organisations in Australia & Internationally

If you're struggling with problem gambling, professional help is available. Please contact:

Australia

• Gambling Help Online – Free, confidential counselling service
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free, 24/7)
• Gamblers Anonymous – Peer support groups across Australia
  Website: www.gamblersanonymous.org.au
• Problem Gambling Foundation – Support and resources
  Website: www.pgf.org.au

International Support

• United Kingdom: GamCare (www.gamcare.org.uk) and GamStop (www.gamstop.co.uk)
• Canada: Responsible Gambling Council (www.responsiblegambling.org)
• United States: National Council on Problem Gambling (www.ncpgambling.org) – Helpline: 1-800-522-4700

All support services are confidential and free. Speaking to a counsellor is the first step toward recovery.

If You Need Help

If you believe you may have a gambling problem, please seek help today. There is no shame in asking for support. Trained professionals are available to assist you in confidence.

Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au now.